Length
5 days
Version
2.0

Overview

This course will give you the required knowledge and skills to resolve enterprise routing and switching problems. A large component of this course involves reviewing hypothetical networking problems and then working through resolving those issues in a controlled environment. Students will leave with the knowledge required for best practices when approaching networking problems that can be applied to any traditional network.

TSHOOT v2.0, 5 day ILT, includes major updates and follows an updated blueprint. However, note that this course does not cover all items listed on the blueprint. Some older topics have been removed or simplified, while several new IPv6 routing topics have been added. Course content has been adapted to Cisco IOS Software Release 15 and technically updated. The course also introduces new type of labs, called discovery labs. Discovery labs are instructor guided labs through which student explores new topics in an interactive way. All labs are developed only as virtual labs.

Key Topics

Detailed Info
  • Tools and Methodologies of Troubleshooting
  • Troubleshooting at SECHNIK Networking Ltd.
  • Troubleshooting at TINC Garbage Disposal Ltd.
  • Troubleshooting at PILE Forensic Accounting Ltd.
  • Troubleshooting at Bank of POLONA Ltd.
  • Troubleshooting at RADULKO Transport Ltd.
Skills Gained
Key Topics
Target Audience
Prerequisites

Skills Gained

Upon completing this course, the student will be able to meet these overall objectives:

  • Troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Using basic and specialized troubleshooting tools
  • Troubleshooting:
  • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
  • OSPF, EIGRP and BGP issues, including redistribution
  • HSRP, VRRP, and GLBP issues
  • EtherChannel issues
  • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
  • When headquarters or branch clients are unable to access internal devices or the Internet
  • When you are unable to connect to a network device using SSH or Telnet
  • When devices are unable to acquire a DHCP-provided address

Key Topics

1. Tools and Methodologies of Troubleshooting

  • Describing Troubleshooting Methodologies
  • Using Troubleshooting Procedures
  •  Following Recommended Practices During Routine Network Maintenance
  • Using Basic IOS Troubleshooting Tools
  • Using Specialized Troubleshooting Tools

2. Troubleshooting at SECHNIK Networking Ltd.

  • Debrief of the each of the three Troubleshooting at SECHNIK Networking Ltd. Labs
  • Troubleshooting issues with trunks, NAT, interfaces, IPv6, network layer connectivity, error-disabled ports, DHCP, passive interfaces

3. Troubleshooting at TINC Garbage Disposal Ltd.

  • Debrief of the each of the four Troubleshooting at TINC Garbage Disposal Ltd. Labs
  • Troubleshooting issues with BGP neighborship, port security, VLANs, native VLAN, OSPF adjacency, management access, HSRP, routing sources, VRRP, EtherChannel, GLBP, DHCP snooping

4. Troubleshooting at PILE Forensic Accounting Ltd.

  • Debrief of the each of the five Troubleshooting at PILE Forensic Accounting Ltd.

Labs

  • Troubleshooting issues with EIGRP adjacency, BGP filtering and route selection, NTP, inter-VLAN routing, DNS, remote device management, EIGRP named configuration, EIGRP stub, default routes, management plane security.

5. Troubleshooting at Bank of POLONA Ltd.

  • Debrief of the each of the four Troubleshooting at POLONA Ltd. Labs.
  • Troubleshooting issues with redistribution, FHRP tracking, IP SLA, EIGRP summarization, basic RIPng, ACLs, GRE tunnels, OSPF summarization, AAA, OSPF for IPv6, OSPF stub areas.

6. Troubleshooting at RADULKO Transport Ltd. (NOTE: this module is not done in class)

  • Debrief of the each of the four Troubleshooting at RADULKO Transport Ltd. Labs.
  • Troubleshooting issues with STP, PBR, CDP, LLDP, VTP, EIGRP for IPv6, MP-BGP, and OSPFv3 address families

Target Audience

  • Channel Partner / Reseller
  • Customer
  • Employee

We can customize and deliver this training for larger groups — saving your organization time, money, and resources. For more information, email [email protected].

Prerequisites

Prior to attending this course students should have the knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) v2.0 and Implementing Cisco IP Routing (ROUTE) v2.0 courses or equivalent skills and knowledge. This includes knowledge and experience of the following technologies:

  • Layer 2 switching VLANs, VLAN access control lists, port security
    • Switch security issues
    • Link aggregation protocols
  • Spanning Tree Protocol (STP)
  • Inter-VLAN routing solutions
  • First Hop Redundancy Protocols (FHRPs) – HSRP, VRRP, and GLBP
  • Branch office operations
  • Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Open Shortest Path First (OSPF)
  • Layer 3 path control
  • Redistribution
  • Internal and External Border Gateway Protocol (BGP)
  • IPv6 Networking
Print course details

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

You don't appear to have Javascript enabled, our contact forms & booking process unfortunately requires it.

If you'd like more information, or to book a course please email us

Email Course Outline
Request a Callback

Enter your details below and we'll email you a pdf of the course outline.

Enter your details below and one of our team will give you a call to answer any questions you may have.

Pre-Course Requirements

This course has requirements which must be completed before commencing.
Please click here to view.