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Cloud Computing and Virtualisation

CWS-220 Citrix Workspace Environment Management Deployment and Administration

  • Length 2 days
Course overview
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Why study this course

Designed for experienced IT professionals, you will discover why WEM is the go-to system optimisation and logon optimisation solution for a Citrix deployment's app and desktop workloads. You will learn how to plan, build, rollout, and manage on-premises WEM or WEM service and how to integrate it into Citrix Virtual Apps and Desktops or Citrix DaaS.

You will leave this course with a good understanding of how to manage additional solutions and features in your Citrix Virtual Apps and Desktop or Citrix DaaS site.

Product Versions Covered: Citrix Virtual Apps and Desktops 7 1912 LTSR, WEM 2109

Please note:

  • Citrix provides students with electronic courseware for all Citrix authorised training courses. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via before they attend their first day of class. This will ensure they have access to all Citrix authorised training content on day one of their booked Citrix course.

  • This course does not include an exam or exam voucher.

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By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.

What you’ll learn

  • Install and initialise WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS

  • Configure WEM features to improve the end user environment and virtual resource consumption

  • Migrate an on-premises WEM deployment to WEM service

Citrix at DDLS

Citrix provides server, application and desktop virtualisation, networking, software as a service, and cloud computing technologies. DDLS is the most experienced provider of Citrix training in Australia with 15 years as a Citrix CALC (Citrix Authorised Learning Center).

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

  • Administrators

  • Engineers

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us via email on


Course subjects

Module 1: Introduction to Workspace

  • WEM Features and Benefits

Module 2: Planning - WEM Architecture and Component Communications

  • WEM On-Premises Components and Deployments

  • WEM Service Components and Deployments

  • WEM Component Communication Workflows

Module 3: Planning - WEM On-Premises Deployment Installation

  • On-Premises WEM: Leading Practice Installation Prerequisites and Steps

  • On-Premises WEM: ADMX Template Configuration

  • Choosing a Security Principal to run the WEM Infrastructure Service

  • Creating the WEM Database

  • Running the WEM Infrastructure Service Configuration Utility

  • On-Premises WEM: Agent Installation

Module 4: Planning - WEM Service Deployment Installation

  • WEM On-Premises vs WEM Service

  • WEM Service: Leading Practice Installation Prerequisites and Steps

  • WEM Service: ADMX Template Configuration

  • WEM Service: Agent Installation

Module 5: Planning - WEM Consoles and Initial Setup

  • On-Premises WEM and WEM Service Consoles

  • WEM Initial Setup

  • Migrating GPO settings to WEM

Module 6: Planning - WEM System and Log On Optimisation

  • WEM System Optimisation Overview

  • WEM CPU Management

  • WEM Memory Management

  • Additional System Optimisation Features

  • WEM Log On Optimisation Overview

  • WEM Assigned Actions

  • WEM Environmental Settings

  • Citrix Profile Management In WEM

Module 7: Planning - WEM Security and Lockdown Features

  • WEM Security Management Features

  • Privilege Elevation and Process Hierarchy Control

  • WEM Transformer

Module 8: Planning - The WEM Agent

  • WEM Settings Processing and WEM Agent Caches

  • WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS

Module 9: Planning - WEM Monitoring, Reporting, and Troubleshooting

  • WEM Monitoring and Reporting

  • WEM Agent Troubleshooting

  • WEM Service Troubleshooting

Module 10: Planning - Upgrading WEM and Migration to WEM Service

  • Upgrading Workspace Environment Management

  • WEM On-Premises Migration to WEM Service

Module 11: Rolling Out a WEM Deployment

  • WEM Agent User Options on Windows Desktops

Module 12: Managing a WEM Deployment

  • Measuring WEM Success


Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.